Please note our firm 24 hour cancellation policy.  All cancellations within 24 hours will be charged the full rate. If you need assistance with a cancellation or reschedule, please contact ravenpilatesonpolk@gmail.com.

Your instructor will not be responsible for bookings, cancellations or reschedules. Thank you for your understanding.

Appropriate workout clothing and undergarments are required. Loose clothing can become a safety issue with the equipment.

Any material that is hard like metal can damage the vinyl. Please, no zippers, metal accessories, etc.

We offer mixed and single level classes. We try to accommodate everyone’s requests and sometimes that means adjusting a class size. The studio reserves the right to cancel a duet class if both seats are not booked 25 hours before class time. The student can keep that time slot by requesting a private or bringing a friend/family to fill the second seat. Policy is subject to change. Please refer to this page for updates.

Sessions are 55 minutes long (unless otherwise noted). They will need to start and end on time. You are encouraged to come a few minutes early to stretch before you session. 

We do not offer refunds. Credits are offered if you choose to reschedule or cancel your session with 24 hr advance notice.

Let your instructor know if you have any injures or limitations.

Be mindful if you are not feeling well for any reason. Contact ravenpilatesonpolk@gmail.com to reschedule.

Electric devices will be set to silent. We ask that you leave your phones aside and enjoy your session.

Strong smells should be limited as others may be sensitive. 

We encourage you to wash your hands before and after your class. As well as clean and put away any equipment you may have used.  We offer towels and water bottles to clean the equipment.

Most of all, take a deep breathe and enjoy your workout!